Erik F. Agenten


405 Century Oak Dr.
Waukesha, WI 53188
(262) 751-8556
erikfa2004@gmail.com


Work Experience

Octane Coffee - Summer 2021
Wiring electrical boxes
Modeling parts for CNC
General cleaning of the shop
Calibrating various sensors
Running tubing

Technology Assistant for The School District of Waukesha - July 22 - June 23
Managed and worked in a Help Desk environment
Processes and repair damaged iPads and Chromebooks
Revamp SDW Tech Help Site
Onsite Tech help at SDW Schools; working with students to troubleshoot issues
Set up IT infrastructure
Moved District offices to new location; Transferred IT infrastructure and furniture


Skills:

Excellent time management skills
Can adapt quickly to changes and challenges
Good customer support skills
Dependable and can learn responsibilities quickly
Experienced with Adobe Photoshop and Illustrator
Soldering experience
Excellent software and computer skills; troubleshoot and help with technical issues
Sourced parts and built a PC; installed Window 10
3D printing
3D Modeling (Autodesk Inventor)
Video editing and posting


Education:

Waukesha Engineering Preparatory Academy(South High School) G.P.A.: 3.96 - Graduated June 2023
Beginning at University of Milwaukee - Waukesha Campus in Fall 2023; Studying Computer Science

References

Luke Christopherson
SDW Help Desk Technician, Supervisor
lchristoph@waukesha.k12.wi.us (262) 970-1073

Matt Petermann
WEPA PLTW EDD Instructor
mpetermann@waukesha.k12.wi.us

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